Assignment manager (AM)

• The assignment manager familiarizes him/herself with the assignment’s background and proposed arena and informs all team members accordingly.
• Carries out a stakeholder analysis and works with assignment team members to formulate the arena.
• Agrees on the assignment arena with the assignment sponsor.
• Visualizes the assignment contents and results.
• Organizes the assignment and agrees with resource owners on the use of human and other resources.
• Plans the assignment.
• Handles uncertainties in the assignment through measures like active risk management.
• Motivates the employees and maintains tempo by active daily management.
• Keeps the assignment sponsor informed on the current status and possible deviations.
• Maintains contact with the receiver and the customer/users.
• Puts together assignment status and information necessary for gate decisions.
• Answers to the assignment sponsor for the achievement of the assignment objectives.
• Delivers the assignment results to the customer/user.
• Turns over responsibility to the receiver.
• Holds a lessons-learned seminar, writes the final report and shares experiences.

Central to the assignment manager’s role is to eliminate obstacles and create conditions which facilitate work, collaboration and communication for everyone.