Personal Data policy

Version March 2021

Your privacy is important to us at Wenell and we are responsible for the personal information you provide to us. To ensure that you as a customer/visitor/user of our training and other services should feel secure, this personal data policy describes how Wenell Management AB processes, stores and manages your personal data.

1. Who are Wenell?

2. What is the scope of this personal data policy

3. Data that Wenell collects and how it is used

4. Security

5. Wenell as Personal Data Processor

6. Contractors to Wenell Management AB

7. How we use cookies

8. How is personal data used in direct marketing?

9. Transfer of information

10. Changes to this personal data policy

 

1. Who are Wenell?

In this policy Wenell Management AB, Org.nr: 556294-3943 is called Wenell and is a controller of personal data, while you or your company is called a user or customer.

Wenell is responsible for all information you provide in your contact with us which can be on the website, by phone, email, chat or directly, on any of our courses, seminars, fairs or by other means.

Wenell can be reached in the following ways:

Post: Wenell Management AB, Box 5160, 121 18 Johanneshov, Sweden
Phone: 08-545 700 80
E-mail: info@wenell.se

2. What is the scope of this personal data policy

This policy applies to users who visit and/or trade on the website https://www.wenell.se. It also applies to the use of any of our courses, Apps, home page sand/or services as well as our social media channels.

Personal information is information that individually or in combination with other information can be used to identify you as a user as a physical living person. For example, your name, email address, or phone number.

3. Data that Wenell collects and how it is used
Wenell acts as a data controller in these cases.

Our primary purpose for processing your personal data is to enable Wenell to fulfill commitments to you as a user/customer, but we also collect information about you as a presumptive customer and who would like to be contacted by us.

Wenell acts as a data controller for the treatments listed in the Personal Data processing table further down on this page.

As a data controller, Wenell is responsible for ensuring that your personal information is processed securely and that GDPR is followed. We do not process sensitive personal data unless there is specific consent to do so.

4. Security

Wenell protects your personal data through a combination of technical and organizational solutions. Access systems are required for access to all Wenell’s systems that handle personal data. Employees of Wenell, processors and contractors shall follow Wenell’s internal information security policy

Personal data submitted to Wenell without the request will not be saved for more than one month, except for spontaneous applications and support or contract issues.

5. Wenell as Personal Data Processor

Should Wenell act as a Personal Data Processor for you as a user of any of our services, a Personal Data Processor Agreement between you as a user and Wenell is required. We may provide a proposal for this or you may choose to write your own. Wenell acts in accordance with the instructions attached to our proposal for the Personal Data Processor Agreement.

6. Contractors to Wenell Management AB

Wenell uses contractors for many of our services and cloud solutions. Wenell undertakes to have a Personal Data Processing Agreement with all contractors and that these, in addition to comply with GDPR, also complies with Wenell’s integrity, availability and security requirements described in Wenell’s internal policy documents.

7. How we use cookies

Wenell’s home page contains Cookies. These are small text files that are placed on a computer by the Web server. Cookies act as an ID and make the website work in the best possible way.

Cookies are saved on your computer when booking a course and ordering books on the website. Cookies are also used to give you a personalized experience on our website and for the website to work in the best way.

Wenell uses cookies to improve the experience on the website in the following ways:

• We check how the website is used by monitoring traffic patterns. We can thus design the page to give you as a user the best experience
• We collect and analyze behavioral data based on the use of website and services in order to improve the user experience and enable personalized communication and message to the user

There are two types of cookies and both are used on the Wenells website. One type, called a Permanent Cookie, saves a file that remains on the visitor’s computer for a specified time. When you visit wenell.se and wenell.com these are used to improve the site by collecting statistics on how a visitor uses the site, e.g. which articles are read most and how users navigate the site. The second type, Session Cookies, are stored temporarily in the computer’s memory while a visitor is on any of our webb pages. Session cookies disappear when you close your browser. Our website uses session cookies to manage information that you provide when you use Wenell’s services.

If you do not accept the use of cookies, you can turn off cookies in your browser’s security settings. You can also set your browser so that you will be asked each time the website tries to place a cookie on your computer. Your browser can also delete previously stored cookies, see the browser’s help pages for more information

The Wenell website also uses third-party cookies from, among others, Google Analytics. The purpose is to understand how our site is used and to improve it. If you do not want to receive cookies, you can change cookie settings in your browser, and you can also block cookies. Please note that if you block cookies you will not be able to use all features of the Wenell website.

8. How is personal data used in direct marketing?

Wenell uses direct marketing to provide relevant suggestions and offerings for those who have been on a course with us or registered an interest in receiving our newsletter. We also use direct marketing to provide you with information when there is some news about your areas of interest.

Wenell follows ethical guidelines in the field of direct marketing.

9. Transfer of information

Wenell and its contractors save their information within the EU. Bookkeeping data is saved in Sweden or by the tax authority approved country. We do not sell any customer information to 3rd parties. Contact information needed for direct mail may be processed by our contractors.

10. Changes to this Personal Data Policy

Updates and changes to this Personal Data Policy are published on this page.

 

Personal data processing – External

Personal Data processing	Purpose of processing	Category of personal data	Category of registered	Lawful basis	Shelf life
Customer-adapted courses	Fulfilling commitment	Contact information, experience, goals	Course participants	Agreement + Legitimate interests	Contract term + 3 years
Customer-adapted courses	Fulfilling commitment	Movies	Course participants	Legitimate interests	During the course + 1 month
Customer-adapted courses	Fulfilling commitment	Contact and invoice information	Customer’s Contact person	Agreement	Contract term + 7 years
Open Courses (PLSK)	Fulfilling commitment	Contact information, experience, goals	Course participants	Agreement + Legitimate interests	Contract term + 3 years
Open Courses (PLSK)	Fulfilling commitment	Movies	Course participants	Legitimate interests	During the contract term + 30 days
Open Courses (PLSK)	Fulfilling commitment	Contact and invoice information	Customer’s Contact person	Agreement	Contract term + 7 years
Notification of special Needs	Ensuring participants’ health and comfort	Health data, special needs	Customers, course participants	Vital interests	During the contract term + 30 days
Visits to the website	Analysis and follow-up	Cookie, IP Address	Website visitors	Legitimate interests
Registration for free services, e.g. Seminars and Webinars	Deliver the product/service	Contact	Customers, potential customers	Agreement	Contract term + 1 year
Direct Marketing	Offer goods/services	Contact	Customers	Legitimate interests	3 years after the agreement ceased
Jobseekers	Evaluate and choose the right person to recruit	Contact	Jobseekers	Legitimate interests + consent	Recruitment process + 6 months
Accounts payable	Buying a product/service	Billing information	Suppliers	Contract + Legal obligation	7 years
Vendor table	Contact supplier for purchase/support	Contact	Suppliers	Agreement + Legitimate interests	Contract term + 3 years
Contact by phone	Maintaining contact and performance of contracts	Contact	All categories	Legitimate interests	2 years
Contact by mail, social media	Maintaining contact and performance of contracts	Contact	All categories	Agreement + Legitimate interests	5 years
Newsletter signup, blog	Newsletter, blog	Email address	Customers	Agreement, consent	Contract term + 30 days