Assignment manager (AM)

The person who has the operational responsibility for the assignment achieving its objectives. The assignment manager maintains a presence in the assignment and woks continuously to motivate and coach the team members and to establish a good work culture within the assignment.

• Coordinates the work effort and keeps the tempo high through active daily leadership.
• The assignment manager familiarizes him/herself with the assignment’s background and proposed playfield (objectives and limits) and informs all team members accordingly.
• Carries out a stakeholder analysis together with key players to further develop the playfield.
• Agrees on and updates the assignment’s playfield with the assignment sponsor.
• Visualizes the assignment together with the assignment team for increased understanding.
• Organizes the assignment and agrees with resource owners on the use of human and other resources.
• Plans the assignment at a relevant level of detail and horizon, together with the assignment team.
• Handles uncertainties in the assignment through measures like active risk management, together with the assignment team
• Keeps the assignment sponsor informed as to progress and any discrepancies, e.g. via status reports.
• Continuously in cooperation with the customer/user(s), receiver(s) and other stakeholders.
• Compiles the assignment status and documentation for operational and strategic decision making.
• Delivers the assignments results to the customer and hands over responsibility to the receiver.
• Continuously collects lessons learned during the assignment, writes a final report and sees to it that experience from the assignment is passed on.

Central to the assignment manager’s role is to eliminate obstacles and create conditions which facilitate work, collaboration and communication for everyone.